Hajee98 Privacy Policy — How Your Information Is Kept Secure

Hajee98 places the highest importance on the privacy of its members. This Privacy Policy describes how Hajee98 collects, processes, stores, and protects your information through the hajee98.net website and mobile platform. This policy forms an important part of the agreement between you and us.

By using any Hajee98 service — whether registering, playing games, or simply browsing the website — you are considered to have accepted this Privacy Policy. This policy has been developed in alignment with applicable data protection regulations in Bangladesh and international best practices.

• This policy applies to all hajee98 services.
• Hajee98 is not responsible for the privacy policies of third-party websites.
• Members will be notified of any policy changes.

Hajee98 collects certain information in order to provide its services. This data falls into three categories — information you provide directly, information collected automatically, and information received from third parties.

Extra caution is applied to financial information — card numbers and full bank details are never stored on hajee98 servers. The payment gateway communicates directly with bKash/Nagad through a secure connection.

Hajee98 uses your information only for specific, legitimate purposes. Your data is never sold to advertising companies. Each use case is clearly outlined below.

• To create and manage your account and verify your identity.
• To process deposits and withdrawals and to maintain your transaction history.
• To personalize your gaming experience — such as surfacing your favorite games first.
• To send you relevant bonuses and offers — though you can opt out of marketing communications at any time.
• To help our support team resolve your issues quickly.
• To prevent fraud and ensure the safety of all members.
• To meet legal obligations — such as complying with AML (Anti-Money Laundering) regulations.
• To monitor responsible gaming — identifying unusual gaming patterns in order to provide assistance.

Hajee98 does not share your data with third parties — that is our core commitment. However, in certain limited circumstances, disclosure may be legally required or necessary to deliver our services.

• Payment Provider: Only the information necessary to process transactions is shared with bKash and Nagad.
• Game Provider: Limited session data is shared with game providers for the purpose of running live games.
• Law enforcement agencies: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Investigation: Information on suspicious activity may be shared with fraud prevention organizations.
• Your data is not shared with advertising or marketing companies.
• Your data is never sold, traded, or rented.
• Your data is not shared with other gaming companies without your consent.

The hajee98 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. They do not steal your personal information — they simply help the website recognize you.

• Essential Cookies: For remembering your login state and managing your session — these cannot be disabled.
• Functional Cookies: To remember your language preference and theme settings.
• Analytics cookies: To understand which parts of the website are used most — this data is collected anonymously.
• Most cookies can be disabled through your browser settings — though doing so may cause some features to stop working.

Hajee98 does not retain your data indefinitely. Once the relevant purpose has been fulfilled or the legally required retention period has expired, your data is securely deleted.

• Data for active accounts is retained for as long as the account remains active.
• After account closure, transaction records may be retained for up to 5 years in accordance with AML regulations.
• KYC information is retained for up to 3 years after account closure.
• May be kept anonymously for gaming history analysis purposes.
• Support chat history is deleted after 2 years.

Hajee98 believes you have full rights over your own data. Below is an overview of those rights and how you can exercise them.

Hajee98 uses industry-leading technology to protect member data. Security goes beyond technology alone — our staff also undergo rigorous data protection training.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are stored using bcrypt hashing — they are never held in plain readable form.
• Firewall and DDoS protection are active on all servers.
• Regular third-party penetration testing is conducted.
• If a suspicious login is detected, the account is automatically locked.
• Restricted staff access — employees can only view information strictly necessary for their role.

Hajee98 does not collect or process personal data from minors (under 18). Our registration process includes age verification. If a minor registers by mistake and this is detected, the account will be closed immediately and any collected data will be deleted.

If a parent or legal guardian believes their child has registered by mistake, please contact support@hajee98.net — prompt action will be taken.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out through the channels below. Our data protection team typically responds within 48 hours.

• Email: support@hajee98.net
• Live Chat: Log in to the platform and click the support icon.
• Support Team: Available 24/7, seven days a week.