Hajee98 Terms and Conditions — Complete Terms of Use

Hajee98 is an online gaming and Sports Betting platform serving users in Bangladesh. Throughout this document, "Hajee98", "we", and "platform" refer to the hajee98.net website and its operating entity. "Member" and "you" refer to any individual registered on Hajee98.

These terms and conditions, the privacy policy, and the responsible gaming policy together constitute the complete agreement between hajee98 and its members. Using any hajee98 service is considered acceptance of these terms. If you do not agree, please refrain from using the platform.

• "Balance" refers to the total amount of funds in a member's account.
• "Bonus balance" refers to funds received from promotions that are subject to separate terms and conditions.
• "Wagering" refers to the total amount you must bet before bonus funds can be withdrawn.
• "KYC" refers to the member identity verification process.

You must be 18 years of age or older to register on Hajee98. Proof of age, such as a National ID or birth certificate, may be requested at any time. Registering with a false date of birth will result in account termination and all balances may be forfeited.

Each person may register only one account. Any attempt to create multiple accounts using the same mobile number, bank account, or device will result in all associated accounts being closed. Providing accurate information at registration is mandatory — incorrect details may cause issues with future withdrawals.

• A valid mobile number and email address are required to register.
• Keep your password confidential at all times — never share it with anyone.
• Members are solely responsible for the security of their own accounts.
• Hajee98 may request additional identity verification at any time.
• Employees and their immediate family members are not eligible to participate in certain promotions.

All bonuses and promotions on Hajee98 are subject to specific terms and conditions. Accepting a bonus means you agree to the terms attached to it. Welcome bonuses typically carry a 15x wagering requirement — meaning you must wager 15 times the bonus amount before it is credited to your main balance.

Each bonus may only be claimed once. Any attempt to benefit from the same promotion more than once will result in the bonus being voided. Bonuses are generally valid for 7 days — if the wagering requirement is not met within that period, the bonus balance will be forfeited.

• A maximum bet limit applies when using bonus funds — generally 10% of the bonus balance or ৳500 per bet, whichever is lower.
• Bonus usage may be restricted on certain games — the specific terms for each bonus will state which games apply.
• If strategic betting intended to abuse or exploit a bonus is detected, the bonus will be voided.
• The reload bonus is available once per week — see the weekly bonus page for full terms and conditions.
• Cashback bonuses carry no wagering requirements — the amount is added directly to your main balance.

You can deposit at hajee98 via bKash, Nagad, Rocket, or Bank Transfer. The minimum deposit is ৳50, and a maximum limit applies per transaction. Deposits are generally credited to your account instantly — if there is a delay, please contact support.

KYC verification must be completed on your account before making any withdrawal. A national ID photo may be requested for large first-time withdrawals. Standard withdrawals via bKash are typically processed within 5 minutes. Large withdrawals (৳1,00,000 or more) may take up to 24 hours to process.

• Withdrawals will always be processed through the same method used for the original deposit.
• Daily withdrawal limits vary based on VIP tier.
• Hajee98 may place a withdrawal on hold and conduct an investigation in the case of suspicious transactions.
• Separate withdrawal rules apply to your principal balance and bonus funds.
• Any transaction that is charged back will result in the associated account being placed under investigation.

All games on Hajee98 use third-party certified RNG (Random Number Generator). This means every spin, card deal, or outcome is entirely random and not predetermined. Game results are final — outcomes will not be altered without verified proof of a technical error.

Live odds in Sports Betting are updated in real time to reflect market changes. Once a bet is confirmed, it cannot be modified or cancelled — so please review all details before placing your bet.

• If a game is interrupted due to a lost internet connection, the result is saved on the server.
• In the event of a technical failure causing a deadlock, the affected round(s) may be voided.
• If a sports event is cancelled, the stake for any related bets will be refunded.
• In live dealer games, the dealer's decision is final and will be verified against the recorded footage.

Hajee98 takes a firm stance against all forms of fraudulent activity. Any of the actions listed below will result in immediate account closure, and all balances may be forfeited. Legal action may also be taken in serious cases.

• Opening or operating multiple accounts under the same identity.
• Deliberately exploiting the system to obtain bonuses.
• Attempting to influence betting outcomes through collusion with other members.
• Using automated software or bots to play games.
• Using stolen identities or payment methods.
• Using the platform for money laundering or any other illegal purpose.

Hajee98 treats the protection of member personal data as a top priority. All information provided during registration is stored on secured servers with SSL encryption. No data is sold or shared with any third party without consent.

However, information may be disclosed in the following circumstances — legal obligations, fraud investigations, or requests from regulatory authorities. Please read our Privacy Policy for full details.

• Cookies are used to enhance your browsing experience.
• Members may request to view or delete their personal data.
• You can opt out of marketing communications at any time.

Hajee98 believes gaming should be a form of entertainment — never a source of financial stress or emotional hardship. To support this, we offer several responsible gaming tools that members can use at their own discretion.

• Set daily, weekly, or monthly deposit limits at your discretion.
• Enable a session timer to receive alerts after a set period of play.
• Loss Limit — the session ends automatically once losses reach a set amount.
• Self-exclusion option available — temporarily suspend your account for 7 to 30 days.
• Permanent account closure is carried out upon the member's request.

If you have any concerns about your gaming, don't hesitate to contact our support team — they will help without judgment.

Members may close their own account by submitting a request via Live Chat. Please ensure any remaining balance is withdrawn before closing your account. Hajee98 reserves the right to close an account without prior notice under the following circumstances.

• If a serious breach of the Terms & Conditions is proven.
• When fraudulent activity is detected.
• If registration using false or inaccurate information is proven.
• If an account remains inactive for an extended period (12 months or more).

If you believe your account was closed unfairly, please follow the designated complaints procedure.

If you have a complaint about any hajee98 decision or service, please reach out first via live chat or by emailing support@hajee98.net. General complaints are typically resolved within 48 hours. Complex cases may take up to 7 business days.

• Submitting a complaint in writing helps ensure a faster resolution.
• Keep your complaint reference number for any follow-up.
• Providing supporting evidence (such as screenshots or transaction IDs) will help speed up the process.

Hajee98 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or an on-platform notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• The date of any changes is always noted at the top of this page.
• If you do not agree to the updated terms, you may request to close your account.
• Bets placed before any changes take effect will be settled under the previous terms.

The hajee98 support team is available 24 hours a day, 7 days a week. Reach out through any of the channels below for questions, complaints, or assistance.

• Live Chat: Log in to the platform and click the chat button.
• Email: support@hajee98.net (replies typically within 2 hours)
• VIP members receive support through a dedicated account manager.